The team celebrates the opening in Blackrock, Dublin.
The team celebrates the opening in Blackrock, Dublin.

Our business in Ireland

Since 2016 United Drug and LloydsPharmacy are part of McKesson Europe.

About United Drug Ireland

Our Business Units: United Drug Wholesale, United Drug Consumer and United Drug Distribution are all leaders in their category.

United Drug Wholesale

United Drug Wholesale is Ireland’s largest pharmaceutical distribution company and is part of the world’s largest pharmaceutical distribution group.  Originally founded as a family business in Ballina, United Drug has been a force for innovation in Ireland’s pharmaceutical industry.  United Drug works with more than 1,800 pharmacies, hospitals, clinics and primary care centres across the country, and employs more than 650 staff across in operations in Dublin, Limerick and Mayo. We offer a range of value-added Retail Solutions services to support Retail Pharmacies:

United Drug Retail Solutions include:

1. Ostomy

At United Drug, we have extensive experience in assisting, advising and supporting pharmacists and their stoma patients. Our Ostomy Teams are highly trained to deal with queries that are of a sensitive in nature and we do so in the utmost efficient manner. Our depth of knowledge of stoma-care solutions enables us to offer best in class support to you and your customer in the following ways:

  • Customer Service
  • Cutting Service
  • Training Partnership

2. Elements

United Drug provides a sourcing, storing and delivery solution for unlicensed medicines within the HPRA guidelines. Elements has a broad portfolio which is constantly expanding.

  • List on Request
  • Range Expansion
  • Streamlined Delivery

3. Pharma Le Cheile

Pharma Le Chéile is an innovative buying group for Pharmacy that has changed the way Pharmacies purchase stocks and services. Benefits include:

  • Easy ordering system
  • Substantial Savings for members
  • Full Transparency on pricing
  • Increased buying power

4. Pharmax

Pharmax is a compliance based buying group brokering best in class pricing for our partners. Pharmax interacts with dispensery ordering systems and captures the best availability on stock preferences in Generics, ULM’s and OTC’s. Offering our customer the following benefits:

  • Improved Margin
  • Save Time
  • Full Transparency
  • Consistency & Security
  • Easy to use System operating in the background

5. Category Management

Working on-site with your staff, United Drug offer advice and recommendations on layout, merchandising standards and branding to improve your retail offering. Services Include:

  • One Day Consultations
  • Category Management
  • New Openings & Refits
  • Branding Services

United Drug Distribution

United Drug Distribution is the leading pre-wholesaler and pharmaceutical distribution in Ireland. We manage outsourced activities on behalf of over 80 of the world’s leading healthcare manufacturers. Our core focus is in the areas of storage, order processing, distribution, commercial support and we also offer a range of bespoke value added services.

Our mission is to manage prescribed activities for healthcare manufacturers through appropriate and innovative value-added solutions that contribute to the mutual success of our businesses. Maintaining and developing a strong team of people who delight in being part of a growing, ambitious business and in providing excellence is the key to our continued success. Our innovative culture means we are continuously developing new services that result in new revenue streams making us even more attractive to potential Principals and retaining our competitive edge. Furthermore our strong European presence through McKesson Europe provides access and knowledge to market leading activities outside the Irish market.

Finally quality is at the heart of everything we do and continuous investment in quality standards such as ISO 9001:2008, cold chain maintenance, IMB approved premises and Good Distribution Practice (GDP) is critical to our business and an area with a key competitive advantage for United Drug.

United Drug Consumer

Our consumer services business unit brings together four previously separate companies: Pemberton, Intrapharma, Blackhall and Profitlines.

Our main activity is supplying and distributing the products normally found at the front of the pharmacy counter – from fragrances and cosmetics to over-the-counter medicines. We also offer a range of services including sales, training and marketing to our suppliers (also known as principals) and to our department-store and pharmacy customers.

We maintain the highest levels of service, offering flexibility, accuracy and total reliability. Our integrated IT systems allow us to identify and measure KPIs, helping us continuously improve our services and process efficiencies.

LloydsPharmacy Retail Pharmacies

LloydsPharmacy is Ireland’s leading pharmacy group with 91 Pharmacies based in Ireland and has 2 franchised pharmacies and a growing online store.

We focus on our people

As the largest pharmacy group in Ireland, we employ over 960 people in our Pharmacies and in our support office in Citywest, Dublin.

Highest trained colleagues in the Pharmacy sector

Our people mean everything because they are the ones on the front lines of improving care for patients. Receiving over 15,000 annual hours of training each year, our colleagues can provide the expert healthcare and advice to their patients on a range of areas including Pain management, Asthma, Heart Health, Vitamins and Skincare.

We focus on providing expert care to patients 

Investment on services means we can provide our patients with the quality of health care they require including Flu vaccinations, Blood Pressure measurements, skin analysis and our bespoke, personalised health transformation programme.

LloydsPharmacy: Ireland’s award-winning Pharmacy Group

We are proud of the excellent work of our colleagues and the positive impact they make across Irish communities. Their hard work and dedication have been recognised in many Industry awards.

2019: Customer Experience: Finalist in CX awards for CX impact in Retail

2018: Winner of InBusiness award for Best in Retail Excellence

2019-2018 Irish Pharmacy News (IPN) Awards.

  • 2019 Finalist in Business development for Heart Health Hubs
  • 2018 Winner in GSK Self Care award for services -Castletroy Team Limerick
  • 2018 Finalist in Innovation and Service Development award
  • 2018 Finalist Young Pharmacist of the Year
  • 2018 Finalist Superintendent Pharmacist of the Year

2018:  Education Awards

  • Short-listed for Best Collaboration Award and Best Business & Third Level Institution Collaboration 
  • IITD Awards Made the second round for Best Talent Development Initiative for the Elevate Programme

 2017: Clanwilliam Pharmacy Awards

  •  Finalist in the Pharmacist Led Team Award Nominations category
  • Finalist in the Young Pharmacist category